Return & Refund Policy
Due to the intimate nature of our products, we only accept returns under the following conditions:
- The product is unopened and in its original packaging
- The product is defective or damaged upon arrival
Return Procedure
If you wish to return an eligible item, please contact our support team within 7 days of receiving your order. Include your order number, product details, and reason for the return. We will provide return instructions via email.
Refund Policy
Refunds will be issued to the original payment method (cryptocurrency) once the returned item is received and inspected. Shipping fees are non-refundable.
Non-Returnable Items
We do not accept returns for:
- Opened or used items
- Personal hygiene or wellness products
- Custom or special order items
Shipping for Returns
Customers are responsible for return shipping costs unless the product is defective or incorrect. We recommend using a trackable shipping service for your return.
Need help?
Contact us at [your support email] for any questions regarding returns or refunds.